Key Responsibilites:

• Responding to AV field service engineering call outs - fault finding and resolution to the client's satisfaction
• Management and timely updating of relevant service tickets, along with other administration tasks to support the engineering role
• Working with office based team to ensure any follow up actions are completed fully and efficiently
• Carrying out preventative maintenance visits
• Occasional site surveys, AV installations and meeting/event support, as required
• Other tasks as required by your manager

Essential Skills:

• Good working knowledge of Crestron, AMX, Extron, video conferencing, audio, presentation and projection systems
• Excellent verbal and written communication skills, and customer service skills
• Previous experience in a similar role working with corporate clients
• Ability to work to the highest quality standards with excellent attention to detail
• A flexible approach to work, along with the ability to work proactively and efficiently
• Strong IT skills