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Job

Pump Engineer

  • Location

    Birmingham

  • Sector:

    Pumps & Rotating Equipment

  • Job type:

    Permanent

  • Salary:

    £25,000 - £35,000

  • Contact:

    Peter Dymond

  • Contact email:

    peter@highgroveuk.com

  • Job ref:

    7177366

  • Published:

    over 1 year ago

  • Expiry date:

    2019-12-14

  • Consultant:

    #

PROFILE

 

The Pumps Service Engineers role is factory and field based, and part of a Service Team covering the UK.

 

As a Pumps Service Engineer you will be required to give our clients the best in class quality service. You will provide on-site corrective / preventative maintenance and offer after-sales technical and commercial support.

 

You will be required to have all round engineering knowledge of High-Tech equipment and Pumps Vacuum Systems. Heat Treatment Plant would be a significant advantage, but not essential.

 

SCOPE AND RESPONSIBILITIES

 

  • Carrying out on-site servicing and in-house inspection / repair / service of vacuum pumps and related equipment.
  • To observe, abide by and enforce the Company’s and client’s Health & Safety policies.
  • To always present a professional image to customers whether by telephone, in writing or in person.
  • To develop and maintain good working relationships with customers ensuring you are always punctual, helpful and courteous.
  • Provide routine servicing and breakdown assistance to customers.
  • Carry out installation, servicing and maintenance of pumps equipment.
  • Develop and maintain an in-depth knowledge of pumps equipment and technology to reinforce services provided.
  • Timely reporting to the Pumps Supervisor on progress or delays.
  • Timely completion and submission of risk assessments work reports, activity reports and all other documentation.
  • Timely completion of site tasks and activities as required.
  • Look for recommendations and opportunities to improve the client’s system, (reliability or productivity) and where appropriate provide quotations to the client for parts, consumables, pumps upgrade and refurbishment work.
  • Liaise with the appropriate sales team on any potential leads.
  • Provide feedback of any sales leads for pumps spares, overhauls, or new equipment.
  • Offer feedback on future product development, features and function.
  • Provide regular updates to your Line Manager on any issues that may result in financial, reputational or operational impact on the Company.
  • Able to carry out and control repair / overhaul of vacuum pumps on equipment both in UK and overseas.
  • Able to train customers in the safe operation and maintenance of vacuum pumps.
  • Develop and maintain an in-depth knowledge of vacuum pumps, equipment and technology to reinforce services provided.
  • Liaise with other departments to allow effective and smooth running of business.
  • Carry out ad-hoc duties as necessary for efficient operation of Company.
  • Conform to Company standards of professionalism and commercial integrity.

 

SKILLS, EXPERIENCE AND QUALIFICATIONS

 

  • Previous experience as a Pumps Service Engineer essential.
  • Previous experience in high vacuum pump repairs essential.
  • Excellent time management skills.
  • Able to work well both individually and as part of a team.
  • Flexible, able and willing to assist with other tasks as and when required.
  • Excellent verbal and written communication skills.
  • Self-motivated, proactive with a can-do attitude.
  • An intrinsic drive to make improvements and continuously learn new skills.
  • Full clean driving licence essential.
  • Recognised Engineering Apprenticeship, City & Guilds Part 1 & 2 or equivalent or
  • ONC/HNC in Mechanical and/or Electrical Engineering, or time served equivalent in a rotating machine environment.