Main purpose of the role:
To provide administrative support for technicians and risk assessors carrying out water hygiene, testing and risk assessment services

Key Responsibilities:

• Liaise with other departments, specifically planning, sales support and job completion
• Liaise with field technicians and risk assessors
• Use Microsoft packages and bespoke IT software to assist in the production of reports generated by technicians and risk assessors
• Liaise with laboratories and organisations providing third party support services
• Collation, formatting and presentation of laboratory certificates
• Track and progress water hygiene testing results
• Type up reports for clients within agreed SLAs and KPIs
• Answer the telephone in a timely and professional manner

Mandatory Skills:

• • Intermediate internet and Microsoft skills
• • Good command of written and spoken English
• • Ability to work on own initiative without direct supervision
• • Good attention to detail